Frequently asked questions

    Frequently Asked Questions

    If you don't find what you're looking for, call us. We're here to help.

    With the SafeDrive Premium package, NO money is held on your card — ZERO deposit. Without SafeDrive, a deposit is held on your card and is fully released when the car is returned in good condition.

    SafeDrive is our extended protection package: if you damage or scratch the car, you DON'T pay for the repair — we handle it. Plus, we hold NO money on your card (ZERO deposit). It's a safety net for just a few euros per day.

    Yes, we offer FREE transfer to Avram Iancu Cluj International Airport — we either pick you up at the terminal or deliver the car directly on flight arrival.

    Yes – mileage is fully unlimited within Romania. Drive wherever and however far you want.

    Valid ID card or passport, and a valid driving licence. Minimum age: 21. Licence held less than 2 years: extra fee €100.

    Online by card, right when you book — and you get 5% off. If you book less than 24 hours before pick-up, you can also pay at handover, cash or card. The deposit is pre-authorised on your card and released at return.

    Minimum age: 21. Valid driving licence. Licence held less than 2 years: extra fee €100.

    No. Our cars are used exclusively within Romania.

    We're open 24/7, every day. Car pick-up and drop-off are available non-stop, also at Cluj Airport.

    Call us immediately on the listed number. We guide you step by step. All cars have full insurance (Full CASCO + liability + vignette) and 24/7 roadside assistance.

    Yes, cancellation is free up to 24 hours before pick-up. Call us and we'll take care of it.